Política de envío

Shipping Damage/Lost Packages:

  • All items sold are carefully inspected before shipping out to you. This gives us and especially YOU peace of mind that you are receiving the correct item ordered in new and undamaged condition. Spastic Collectibles LLC (dba Ralphie's Funhouse & RalphiesFunhouse.com) is not responsible for customs fees of any kind.
  • All products purchased and shipped from SpasticCollectibles.com and/or RalphiesFunhouse.com are packaged by us but handled by USPS, UPS, or FEDEX As a result, risk of loss or damage for such products will pass to you upon our delivery to the carrier. Since we do not have any control over how the carrier handles your package, we can't be held responsible for their delivery practices and cannot guarantee that your item(s) will always arrive in mint condition.

  • If your package arrived damaged by the carrier, or has been lost in transit, please contact USPS /UPS/FEDEX as soon as possible to initiate a parcel damage claim. 

  • Please note that a minor packaging flaw that doesn't affect the contents is not considered a defect or damage for parcel insurance or refund claims.

Orders are shipped within 3 business days, via USPS/UPS/FEDEX. By ordering from SpasticCollectibles.com and/or RalphiesFunhouse.com, you agree to these policies.

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